MMT Black and Go Tribe are MakeMyTrip’s premium loyalty programs, offering frequent travelers perks like early sale access, upgrades, dedicated support, and special deals.

Earlier, enrolment was complex - handled offline with backend dependencies, manual checks, and intricate eligibility rules. This led to operational challenges for both MMT teams and hotel partners.

This project shifted the process largely online - with more flexibility to manage offerings dynamically, and members enjoy a smoother, more consistent enrolment experience.